You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to choose option (b) or (c) as set out in section 5.5 below failing which we shall deem you to have accepted the change and will invoice you accordingly for such additional costs and indicate the time period to make such additional payment. By AZMembergs, July 4, 2008 in Celebrity Cruises. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Ports of call. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. Under age 18 must be accompanied by a parent or adult. In the event that there are any increased costs in making such changes e.g. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. Guests must be fully toilet trained to enter the pools or whirlpools. Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. Luggage Valet is a service offered to help make your return travels as carefree as your cruise. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. (Photo courtesy of Celebrity Cruises) There are six tiers to the Captain's Club program: Preview (at 0 points). These bottles have to be unopened and are subjected to a corkage fee. There is an exception for Celebrity Xpedition Class (I don't know what that is). While onboard, drones must be stored safely in the stateroom. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. If these are found, they will be confiscated. purplethorn. Together with Celebrity Cruises, we are delighted to bring you a collection of incredible cruise holidays, all of which have fantastic exclusive offers including flights to Europe from 99 taking in some of the best destinations in the world. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. Itineraries include: Round trip New Zealand from Sydney. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. Celebrity Cruises is free to adopt additional rules not stated in these policies. for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. Make Sure Your Voice Is Heard! By providing us with the details requested under these Booking Conditions, you consent to the sharing of your personal data with third parties including where necessary the transfer of your personal data outside the European Economic Area for the purpose of fulfilling this holiday contract with you. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. Checked baggage costs around $40 each way with Spirit when paid during booking. You are also strongly advised to take out appropriate and adequate insurance to protect such items. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. Each member of our family of 4 has one medium rolling suit case and one carry on backpack. When you pay you will be supplied with an ATOL Certificate. Unless you book and pay for an upgrade, you will fly economy class. Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). In order to process your booking, we need to collect certain personal details from you. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. If we have to make a significant change or cancel, we will tell you as soon as possible. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. We may (at our discretion) offer you the option of making a Guarantee (GTY) booking. The holiday will only be cancelled on the date we receive the i cancellation. If you have booked a cruise-only holiday with us you should expect to receive from the travel agent a confirmation invoice issued by us, which shows that we are responsible for the cruise part of your holiday only. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. I understand there could be up to 4 "formal" nights on our cruise, guessing they will be on the only 4 sea days on the trip. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. Celebrity Select Dining is subject to availability. Torch lighters emit a powerful concentrated flame, and are therefore prohibited. Celebrity Cruises ; Luggage question due to airlines wt restrictions Make Sure Your Voice Is Heard! In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Guests holding non-British passports should check with relevant embassies. The 12 main vessels in the Celebrity fleet are not nearly as big as the vessels operated by Royal Caribbean, Norwegian Cruise Line and MSC Cruises the three lines best known for giant ships. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. Celebrity Cruises run cruises from Orlando, Miami and Tampa to San Juan throughout the year. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. In certain limited circumstances, we are entitled to refuse your request. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. I will ask my agent of course but just want to check here too for real life experience. Flight timings shown on your confirmation invoice are for guidance only and may change. Hello, My fiance and I are booked on a celebrity cruise from Barcelona to Venice in July for our honeymoon. The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. So, if you go for the absolute limit of 50 kg. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Visiting from {country-flag} {country-name}? For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you.) You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. Royal Caribbean cruises have a generous luggage allowance but it is capped at 90kg in weight. However, luggage must remain within a reasonable limit. 2.4 What should I do if my property is lost, delayed or damaged during air travel? If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. But it can be 7.5kg or even 10kg. Note: Kosher meals are pre-packed and are only available for dinner in the Main Dining Room. 5.4 What about advanced or delayed sailings and changes to the itinerary? Individual staterooms may only be occupied solely by minors where such staterooms are adjacent (directly next door or opposite) to the stateroom of the parent or Legal Guardian of the minor. This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. Please see your Confirmation Invoice for further details of our recommended insurance broker. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. It is confusing, but what Carnival is saying is this: 1. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. The changed arrangements will then be treated as a new booking. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. 23 kg). The health and safety of our guests is our number one priority. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. Since you are being the pack mule it can weigh anything that you want it to. The flights used in conjunction with our cruises may be based on special fares and may not be by the most direct route. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Please also note that where you are building your own package some flights may not necessarily return to the same airport in the UK e.g. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. This guide will provide all the information you need for a seamless cruise experience. You must also give us details of any relevant insurance coverage you hold. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. Dining times may vary slightly on port days due to shore excursion departures. Maximum 1 bag of each type per passenger. Please check your travel documents if you are booked on to a multi-sector flight for allowances. (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. 11 November 2022. The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into English law. 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