accessibility guidelines. English. 3 Carnival Cruise Lines Guest Service Associate Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. beverages (i.e., sparkling water, sodas, energy drinks, juice, and milk), We had a crews scheduled for Jan 2023 and canceled after we returned home with covid on our crews in Aug 2022. crews was cancelled in plenty of time for a refund. Carnival Australia Chatswood, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who Carnival Australia has hired for this roleNo longer accepting applications. 673 followers 500+ connections. Failure to bring documentation bridging the name differences could result in denial of boarding. Territories and Commonwealth. Opens in a new window. For security screening purposes, all luggage should be unlocked. The Certificate of U.S. Naturalization (form N-550 or N-570) is a document issued by the U.S. government (USCIS) as proof of a foreign born person who has obtained U.S. citizenship through naturalization (a legal process of obtaining a new nationality). - Manage sound/mic checks for shipwide venues and performers. The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory. At check-in, you must present your boarding pass, picture ID and citizenship documents (including any necessary visas). Does not support Skype or video and music streaming (i.e., Netflix, Hulu, Spotify, Pandora), cellular-network-dependent Wi-Fi calling and FaceTime services. Having problems? Salary estimates are based on 5 salaries received from various employees of . If the cruise includes air travel to or from Canada, a valid, unexpired U.S. passport is required. Guests must purchase a plan that covers the entire duration of their cruise. Guests arriving after this time will be responsible for taking their bags on board. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Carnival Cruise Lines latest salaries received from various They must be confirmed on the same dining time to ensure they will be able to dine together. will be given to the guest as each following cruise begins. What are some tips to improve the experience? is offered fleet wide. Assigned Seating Carnival reserves the right to request ID prior to the purchase of alcohol and As a General Tech Shipwide I; - Install, set-up, operate and strike equipment for assigned shipwide and island events. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Average Carnival Cruise Lines Guest Service Associate salary in India is 7.1 Lakhs for experience between 3 years to 10 years. Search open Guest Service Associate Jobs at Carnival Cruise Line now and start preparing for your job interview by browsing frequently asked Guest Service Associate interview questions at Carnival Cruise Line. Liquor purchased on board and taken home may be subject to It is a fun ship with activities for crew and guests that will keep you happy throughout the cruise. return flights) and additional information Guests should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. For cruises that visitMartinique, guests going ashore are required to carry avalid, unexpired passport. Guests or family members who would like to enjoy soft drinks through this program must purchase their own sticker. The tax is based on the state's tax structure and the cost of the individual drink purchased (not the daily program rate). In addition, guests may opt for casual bistro dining in the Lido Deck Restaurant or dinner in the elegantSteakhouse Restaurantsserving fine quality prime steaks and other dishes in an intimate, upscale atmosphere; as well asCucina del Capitano, a casual Italian restaurant. The estimated total pay for a Guest Services Associate at Carnival Cruise Line is $35,009 per year. on board, the purchase is non-refundable and guests may take home any unopened Advance table reservations are not accepted. Q&A's, click here. The estimated base pay is $35,009 per year. What if a guest has a letter from a doctor saying that they are allowed to use marijuana for medicinal and/or therapeutic purposes? Each checked bag and carry-on bag should not weigh more than 50 pounds and, when lying flat, bags must not exceed 16 inches high, by 24 inches wide (the length of the bag is not a factor). Check out the latest Carnival Cruise Line Jobs. (Recreational dive knives are allowed, but must be held in the custody of the Guest Services Manager or Chief Security Officer and must be checked out/in by the owner for dive excursions during the cruise. We are not able to change your settings on board, Pricing for plans purchased pre-cruise vary from plans purchased at time of sailing, No refunds after plan is activated on board, Once on board, turn on airplane mode and connect to Carnival Wi-Fi. fee) for a 12-pack of bottled water (16.9-ounce bottle/500-ml bottle), $3.95 USD (plus an 18% delivery Following is the dress code in the main dining room(s) for both men, women and children: Be sure to bring a red or blue outfit or a top for our Mega Deck Party. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. Purchasing transportation can be done through Manage My Booking on carnival.com or by contacting Carnival Reservations up to 2 days prior to the sail . non-alcoholic beverages are strictly prohibited in both carry-on and checked accessibility guidelines, Pinterest. Applicable state and local sales taxes will be charged to the guest's folio when this program is used within US waters. #1. Opens in a new window. Visit www.tsa.gov/real-id for more information. Personalized luggage tags are included in the guests Electronic Documents (available once online check-in is completed). accessibility guidelines, Instagram. is not affixed to the WHTI-compliant document, a picture I.D. 201 South Water Street External site which may or may not meet accessibility guidelines, Facebook. Guests bringing their own distilled water, must hand carry along with their CPAP machine, Small, personal-sized coolers no larger than 12 x 12 x 12 for the purpose ofhousing, smallquantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage, Pets/live animals: Only qualified service dogs trained to perform a specific task for a guest with a disability are allowed, Flowers and plants: Only permitted if ordered through Carnival. This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one. collected in a designated lounge on debarkation morning on cruise durations of To log on, once on board, you will need your folio number (found on your Sail & Sign card) and date of birth. Guest Services Associate at Carnival Cruise Line Kendriya Vidyalaya View . The copy does not need to be notarized or certified. Where can I find my folio? Also acceptable for cruise travel (for cruises that begin and end in a U.S port), U.S. citizens can show proof of citizenship, such as a birth certificate issued by a government agency and accompanied by government-issued photo identification. 711 12th Avenue at 55th Street Applicable state and local taxes will be charged to a guest folio when this program is used within US waters. Onboard: $22.00 USD, per day. - Mix live audio with digital audio consoles. time of service, for every bottle that is served and not bought on the Recruitment Process. . Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. Additional tags can be obtained at curbside from the porter. you wish to bring your own distilled water with you, it must be hand carried Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship and are not accepted by U.S. Customs and Border Protection. Address: Level 4, 1230 Nepean Highway, Cheltenham, Victoria 3192. fee) for 1 large bottled water (50.72-ounce bottle/1.5-liter bottle), $20.00 USD (plus an 18% delivery The average salary for a Guest Services Associate is $33,802 per year in United States, which is 3% lower than the average Carnival Cruise Line salary of $35,009 per year for this job. we did receive part of the refund, it was refunded on our credit card. Guests are seated on a first come, first served basis depending on party, in most cases, are accommodated within 20 minutes. Soft drink is served by the glass (16 ounces); juice is served by the glass (10 ounces). transportationto the pier. We are unable to provide food preparation, refrigeration or storage for personal food or beverageitems, Seashells may be brought on boardif they appear to be clean and sanitized and do not have the odor of a living organism. Browse available job openings at CARNIVAL CRUISE LINE. quantities of non-alcoholic beverages and/or medications small, personal-sized Administrative; Arts & Design; Business; . Opens in a new window. To keep you connected while at sea, all ships provide satellite internet access at our internet cafs and through the bow-to-stern ship-wide Wi-Fi network. Other dining options offered areThe Chef's Table,Bonsai Sushi,andJi Ji Asian Kitchen. embarkation day only, guests (21 years of age and older) may bring one 750-ml Delivered by the Kvaerner Masa-Yards a few weeks . Email Address. Porters will re-tag any luggage tag with a TBA cabin assignment. Accurate times are listed in the daily 'Fun Times'. www.visitlongbeach.com/plan-your-trip/cruise-terminal-information/, https://sfport.com/maritime/cruise#tab-12453-pane-2. Virgin Voyages awards "Sea-Rover" status to anyone who has sailed twice with the cruise line between January 2021 and March 31, 2023. Guest Service Associate professionals have also rated Carnival Cruise Line with a 4.1 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.4 rating for culture and values and 4 rating for career opportunities. Thoughts? Bottled water may also be purchased on board by contacting Room Service. This is 15% better than the company average rating for salary and benefits. Guest Service Associate professionals working at Carnival Cruise Line have rated their employer with 3.9 out of 5 stars in 22 Glassdoor reviews. ground transportation between select airports andcruise ship terminals. According to LinkedIn Hannah Hicks started working on 2015, then the employee has changed 4 companies and 3 jobs. It's an exciting time to join the local team, with the resumption of cruising in Australia! Carnival Cruise Line. The tablewill be held for 10 minutes. Satellite disk, routers and other internet related equipment, Any footwear with wheels, such as,Heelys type shoes, Fish of any kind; iffishare caught during an excursion, they must be shipped home, Aerosol cans containing personal grooming products are allowed, Personal grooming devices such as hair dryers, flat irons, curling irons, shavers, and other electrical devices, such as fans (no larger than 12" in diameter), power strips, multi plug box outlets/adaptors, and extension cords (without surge protectors) are allowed when used with proper caution. luggage. Information on this charge is included in Section 8 of Carnivals Cruise Ticket Contract. Large scissors used by scrapbook and quilting enthusiasts are at times permitted with prior notification from the Security Services Department, but are held on board inthe same manner as dive knives. Guest Service Associate professionals rate their compensation and benefits at Carnival Cruise Line with 4.3 out of 5 stars based on 22 anonymously submitted employee reviews. Looking for a little more fun in your work? All guests must be present in order for the party to be seated. guests could be a bit more disrespectful It is not necessary to print the tags in color. premises. Our smoking policy is included in Carnival'sCruise Ticket Contract. It is your responsibility to update Get the most from your cruise internet time and your trip make sure you are powered up and prepared before you board the ship. 0.5 Lakhs to Filter. After lurking on these boards for a few years there seems to be a lot of negative posts regarding Carnivals customer service. return flights) and additional information A Certificate of Citizenship is issued by the U.S. once the adoption is finalized. What is Carnival's Tobacco and Marijuana Smoking Policy? Although we are not able to process the Carnival Gift Card for Fun Shop orders by telephone, you may use a Carnival Gift Card when purchasing CHEERS! board with the following exception - at the beginning of the cruise during $9.95 USD (plus an 18% delivery The estimated base pay is $34,847 per year. Here you have access to all positions available on board cruise ships, sorted by the position title, the company and the salary per month with the currency of the company. ranges between Carnival Cruise Lines ; Carnival Guest Services Please Read: COVID-related Discussion. 231 Windsor Way At time of booking, guests will be able to confirm their preferred dining choice. Only wine or champagne that is ordered Outside this exception, all liquor, beer, other forms of alcoholic and No internet purchase is required. Related Searches:All Guest Services Associate Salaries|All Carnival Cruise Line Salaries. To see if your ship features these options, please, Purchasingtransportation 2. Work hrs too long, stranding a lot and tons of minor duties, Co- workers feel like family. In addition, guests may opt for casual bistro dining in the Lido Deck Restaurant or dinner in the elegant, serving fine quality prime steaks and other dishes in an intimate, upscale atmosphere; as well as, , a casual Italian restaurant. To avoid carrier imposed roaming charges, turn on airplane mode while on board. Cruise Maryland Terminal at South Locust Point Flowers/plants cannot be taken off the ship at any port, Musical instruments: Are allowed, however, if a noise complaint is received, the instrument will be confiscated and returned to the guest on debarkation morning, Google-type glasses are permitted on board in public areas, but cannot be worn at any gangway operation, Digital Cameras/Camcorders, DVDs/VCRs, USB sticks, iPods, Nintendo/X-Box Play Units cannot be used with the TV in thegueststateroom or suite as the connection ports are disabled, Due to concerns for food safety and contamination prevention, any fooditemsbrought on board must be pre-packaged and unopened. Ready to take on something new? For the cost of Guests cannot take items with them to public areas. Check out our process and FAQ below to know what to expect at every step. Bottomless Bubbles can also be purchased on board at bar locations. China Population Census (The 7th National Census) 2020 10 - 2020 12 3 . Guests arriving after this time will be responsible for taking their own bags on board. The following states issue this type of WHTI-compliant document: Michigan, Minnesota, New York, Vermont and Washington. transportationto the pier. Posted 8:26:14 PM. The following features are available at the touch of your fingertips: Coming soon. Take 30 seconds to, Oct 8, 2022 - Guest Service Representative, Dec 6, 2021 - Assistant Guest Services Manager, Guest Service Associate professionals working at Carnival Cruise Line have rated their employer with 3.9 out of 5 stars in 22 Glassdoor reviews. accessibility guidelines. Management and co workers are always there for you to support and guide you. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. Do I have to pay roaming? Additionally, they may be prohibited from sailing with Carnival Cruise Line in the future. days prior to the sail date for Charleston). Seattle, WA 98119, Website: www.portseattle.org/places/smith-cove-cruise-terminal-pier-91, Port Tampa Bay Weve listed information for river cruise lines here. The policy below is for cruise departures from the U.S.; for cruises sailing from Australia, click, To ensure we have an ample supply, please visit The Fun If there is no second parent with legal claims to the minor (due to sole custody, deceased, etc.) This rating has decreased by -9% in the past 12 months. Upgrade your experience by reserving your own private riverside cabana with butler service. Homemadeitemsor pre-cooked foods are not allowed. Pier 27 | Pier 35 is not offered on 2 day cruises, charter cruises and beverage purchases made at Half Moon Cay and Princess Cays in The Bahamas, Kids (17 years of age and younger): $6.95USDper person, per day plus 18% service charge, Adults (18 years of age and older): $9.50USDper person, per day plus 18% service charge, Juices: Orange Juice, Cranberry Juice, Tomato Juice, Pineapple Juice and Grapefruit Juice, Non-alcoholic beverages other than soda and juices listed above, Beverages offered at gangway while debarking, Beverages offered through room service or the interactive TV system (where applicable) or other in-stateroom beverage programs. Can I use my tablet to run the Carnival HUB App? Lakhs. Carnival Cruise Line prohibitsweapons, illegal drugs and certain items that could interfere with the safe operation of its ships or compromise the safety and secure environment of its guests and crew. The following are acceptable: Guests who are scheduled to arrive at the terminal before 1:30 PM, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted. CHEERS! Anyone here work, have worked or generally know anything about the Carnival cruise line company culture? I always read these posts thinking all people seem to report is the negative and not the postive and take everything you read on the internet with a grain of salt. For $5.00 USD per user, for the voyage, the HUB App offers chat. Saturday - Sunday 9:00am to 6:00pm ET. Applying this charge automatically streamlines the recognition process and ensures our crew will share in your generosity. Purser / Guest Service Associate (GSA) Reference: ACJ-LK094 Recruiter: ISMIRA Recruitment & Crewing Agency Category: Administration Jobs Salary: $1500 Updated: . The travel and leisure industry is back in full force post-pandemic, so it is easier to find these kinds of jobs when compared to the past few years. Carnival Cruise Line Guest Service Associate Reviews. All staterooms and suite accommodations, including outside balconies, are NON-SMOKING. February 12, 2009. Personalized luggage tags are included in the guests Electronic Documents (available once online check-in is completed). This role will work on the strategy for driving program awareness, customer loyalty, and membership. Please arrive promptly within your Arrival Appointmentto reduce your wait time in line. Additional tags can be obtained at curbside from the porter. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. For Carnival Corporation HR Contacts, Please Contact: Carnival Cruise Line careers@carnival.com For Carnival UK HR Helpdesk, Please Contact: peoplesupport@carnivalukgroup.com (02380) 656666 For Costa HR contacts, Please Contact: Costa Headquarters recruiting@costa.it +39 010 5483 1 70 hours minimum is the norm. Gratuities are assessed on all guests, with the exception of children under the age of 2. Expedited passport services are also offered by VisaCentral. He was Chief Executive Officer of Carnival Corporation (formerly known as Carnival Cruise Lines) from 1979 to 2013 and was Chief Executive Officer of Carnival plc from 2003 to 2013. . The tax is based on the states tax structure and the cost of the individual drink purchased (not the daily program rate). Glassdoor has 534 Carnival Cruise Line reviews submitted anonymously by Carnival Cruise Line employees. Carnival carries distilled water which can be purchased either pre-cruise or once on board. For pre-purchase, please contact our Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Dynamic environment. Career opportunities include land-based and shipboard employment designations. Items are to be Supports apps like Zoom, Skype and Team video calling, where coverage allows. Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. . All guests are expected to adhere to the following safety guidelines: Casino rules: There is no smoking in the casino unless seated and playing. Carnival Cruises offers varied selections of careers spanning from entry-level to professional. Please note, specialty dining options have an additional charge. The estimated total pay for a Guest Services Associate at Carnival Cruise Line is $34,847 per year. 1 800 529 6792 United States / Canada / The Bahamas / Bermuda / Cayman Islands / Mexico. Ensuring a smooth, efficient, safe and financially sound operation is provided to achieve the highest level of guest satisfaction . program and the remaining drinks will be charged to a guests Sail and Sign account, Program allows for up to 15 alcoholic drinks, per 24-hour period (6:00am - 6:00am). New York City, New York 10019, Website: www.nycruise.com/manhattan-terminal/, Parking: www.nycruise.com/manhattan-terminal/parking/, Directions: www.nycruise.com/manhattan-terminal/directions/, Port of Norfolk This phone number is Carnival Cruise's Best Phone Number because 5,304 customers like you used this contact information over the last . The Loyalty Program & Marketplace director leads the development, enhancement, and management of Carnival Cruise Line's loyalty program. Guest must use earphones when listening to music or watching shows/movies on personal devices in public spaces. Im interested in moving from the media space back to hospitality but I dont know anything about cruise lines in general. Launched in the late 1990s, the Carnival Elation is about to complete 25 years in service. Original Certificate of U.S. Naturalization and a Government-Issued Photo I.D. At the Old Harbor, you'll have a picture-postcard view . If traveling by air, guests are encouraged to contact the airlines directly to determine luggage restrictions and fees. Carnival Culture and ValuesCarnival Cruise Line is the most popular cruise brand in North AmericaSee this and similar jobs on LinkedIn. Reports to Captain, Chief Engineer and Hotel director regarding day to . Tampa, Florida 33602. Do I need internet access to use the app? alcoholic beverages in the bars, lounges and gift shops is 21 years of age. Please Note: All guests are expected to ensure their clothing and accessories are respectful to fellow guests.