Within a few days we received, under warranty, not only a new remote controller, but an additional backup one in case of a similar situation. Plus, the buying experience was very low pressure and informative. It is very saggy and has that hammock sort of feel. I am beside myself. AAA+++! We bought one of the top rated mattresses, King Orthopedic Euro Top. Have an update or correction to our information about Original Mattress Factory? Getting in and out of bed is noisy. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. Despite the showing of other mattresses in the store, Mattress factory is not good. The Orthopedic line comes with some exciting additions. He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. The cons: Not many firmness options and some had durability issues. I liked it a lot. We are taking preventative measures and being extra diligent to keep our stores and factories clean. More reviews for Original Mattress Factory in Pittsburgh, PA . I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. The pros: Mid-grade innerspring options with a good blend of comfort layers. The box springs on their store label show 8". When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. The mattress I chose was a 9.5". Here are. When I got the mattress at my house, it was very uncomfortable. I would seriously NOT recommend this company. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. With other stores, I felt like I was walking onto a used car lot. Latest Review Original Mattress Factory. We will be back again!! I ultimately purchased the hybrid and it is fantastic! I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. Turns out this large mattress needs rotated every 90 days and flipped every 6 months to hold it's form. I purchased a P1 mattress and I am very disappointed. Take away your old bed? lines. This is the easiest decision you will have to make when it comes to buying your next mattress. Original Mattress Factory does not stand behind their crap product. With the box spring my own bed is a platform bed which might be why my girls' beds feel so comfortable, it might be the box spring.My husband and I are getting a new bed soon and we will definitely use the mattress factory again. When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. I have so much regret. They also have a custom line for those that are looking for something that is more specific for them. We can exchange it for an additional fee. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. From purchase to delivery my experience was great. It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. Write a Review! I can't begin to tell you how wonderful this company is. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. he was very polite, knowledgeable, and most important not pushy at all. If you share these beliefs, join us by claiming your free profile today. But, with that said, their delivery guys are unbelievable. location said "It's not there problem!" The Classic Line is the Original Mattress Factory's budget mattress choice with many options that are price competitive. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. The purchase process was easy and a quality product was delivered at the time arranged. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. available mattresses, in addition to other online options that match We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. ", "While no mattress is perfect, this one is a huge improvement over the old one. I would recommend the split boxspring if you get the queen, as the solid is even more challenging to move with than the mattress itself. stitched cotton padding and handles for ease of turning. (What's this?). Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. Mattress is a rock and I have literally not been able to sleep. Will definitely buy again if I need another! It is like sleeping on concrete. We purchased a California King a few years ago. I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. This is our second mattress from the Original Mattress Factory. Original Mattress Factory mattresses are Both my wife and I sleep like babies on this mattress. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. I recommend staying clear. The mattress is firm but soft at the same time and I'm sleeping like a teddy bear. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. They don't stand behind the comfort either. And the products are NOT worth the cost. The options are the Regency Sapphire and the Regency Sapphire EuroTop. They said if the visible indentation isn't over 1.5" they won't warranty claim it. Never again! When I called the store they said King Size mattresses will develop the trench and the hump if they are not rotated or flipped regularly. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. Editor's Note(s): Our score: 6.0. Oddly I don't recall that being discussed either. Horrible. A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. Uncover why The Original Mattress Factory is the best company for you. We were quotes over $1200 to exchange it. and any available GoodBed editorial coverage. All we asked for was an exchange of the dropped frame. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. personal match score for each of Original Mattress Factory Serenity's I decided that we have to go with one we can actually feel first this time. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. Great staff and service. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. ", "The firmness of this mattress is great for my bad back. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. Most uncomfortable mattress that I have had in my years on earth. ", "Just outstanding from the sale to delivery. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment available mattresses, each of Original Mattress Factory Serenity's BUY DIRECT FROM THE FACTORY AND SAVE; Call 817-334-0361; CONVENIENT DELIVERY OPTIONS; . Think twice before you purchase this brand. What an expensive mistake. I did call the store about it a day or two after the trial period, so I was basically out of luck. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Paid $1800 for this mattress. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. Queen $549.95. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Soooo NOT going back to the Original Mattress Factory! Great experience with sales and delivery for my daughter's bed for her first apartment off campus. Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. I made my bed and now I have to lie on it. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. "See a doctor or a chiropractor if you are having pain!" Purchased an Orthopedic Euro Top 12/4/2019. Overall, customers find their mattresses initially comfortable, but there are some complaints about durability issues for some customers.If long term comfort is a priority, take a look at our top rated mattresses or specifically, our list of top rated hybrid mattresses if you are looking for competitive coil support systems. And if you do, be prepared to pay more if you are unhappy. Do not buy from them!!! We would have aches and pains when getting out of bed. Would happily shop again! I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. The interesting thing is the trench extends to the edge of the mattress. My husband and I felt old before our time every morning. Owners Rating is a summary of what real owners of this product are saying about their experience. He is out a lot of money.Mattress Firm gives you 120 days to try it out. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! This company has its roots in OH. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. I don't think it's the same when delivered. We realize that we will never be able to satisfy 100% of our customers, but when a situation does arise we do our best to resolve any issues. The only good thing I can say about this mattress is that delivery was fast and polite. available mattresses, each of Original Mattress Factory Regency's Do you have something to say about your Original Mattress Factory mattress? Some links on Slumber Search are referral links. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. If this is your business, claim your profile to update this information directly. Never purchase a bed from this organization. As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! personal match score for each of Original Mattress Factory Classic's Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. Avoid like a plague!! There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Learn more about the GoodBed Quiz. See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. I am sleeping well with no back problems!!! My niece lives in Maryland came to visit and wanted to take it home. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! The delivery men were very friendly and efficient. I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. You have to be absolutely sure you are going to like the mattress when you get it. Regardless of the fairness of the store policy, it seems to me like it's not a good idea to subject your other customers to this somewhat unpleasant and lengthy scene. Their reply? At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. She told me that it wasn't just ME, the mattress was awful. I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. Yes there is a delivery charge but I just brought everything home in my minivan to avoid that. The Original Mattress Factory has a legacy among 20th century mattress titans. We feel our quality at every price level is second to none! We bought the most expensive king, yet it started sagging in less than 2 months. Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. The man acted like I was making it up. So your delivery window is pretty much 8 a.m. until 4 p.m. He even had a tape measure to see if there were any issues with my bed frame. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. We were astonished and also not home. ", "My sleep quality has improved with my new mattress and box spring. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. They would come back in an hour. That is not the case, it is terribly lacking in support. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. Do you work for Original Mattress Factory? I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. Everyone was friendly, not pushy yet helpful. Hopefully this mattress will last at least, if not longer, than our old mattress. How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. The delivery men were amazing. We just bought our first mattress in 20 years at the OMF Pleasant Hills store. REP!!! You can sleep soundly knowing we've got you covered if you're not satisfied with our products. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. The mattress measured at 7". As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. ( You can see a full list of our factories and stores here.) WASTE OF MONEY AND TIME. May all benefit! OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! Like having an HOA for my mattress. They WLL NOT do ANYTHING. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. You bet! How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. They offer a service to rotate and flip my mattress. Highly recommend them for an awesome night of sleep. The selected bed is exactly what I want. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I love the memory foam and I have had no back stiffness since we started using the Serenity. The sales person I spoke to was rude and constantly interupted when I was speaking. No big deal. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. I knew about the no return policy and bought it anyway. Most manufacturers have no dip qualifications or under and inch for their warranty. I have been a fan of their mattresses for many years. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. DO NOT BUY THIS MATTRESS. PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. * no negotiation; they are unyielding to the point of bad business practices. They have gotten a box spring up a set of stairs that professional movers could not (they had to hoist it up to my roof deck using a rope), all without damaging anything. They don't really give you one. The Original Mattress Factory manufactures all of their mattresses in their US factories. We replaced a 15 yr. old ortho from OMF. This is not always the case for older people when they go shopping.I will definitely be referring my friends. If you don't like it you can bring it back. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. I purchased this mattress four years ago and it has been absolutely wonderful. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. Don't obsess. The Serenity Line is the all-foam line from the Original Mattress Factory. Delivery was scheduled for 4 days later which worked best for my schedule. We declined that offer. Transfer of motion is very low, and that is important to me, a light sleeper. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. I thought that their mattress would be extremely expensive. Tested at the store nice and soft and "plush". Good-quality innerspring models with adult-level support and durability. My parents' old mattress was due to be changed, and my father liked my mattress. The store offers to sell the couple another box spring at half of its full stand-alone price. We narrowed it down to 4 mattresses & box springs. 79% The handles make standard flip-rotation easy enough. I have now, later read other reviews that people had the same experience. The safety of its employees serves as the company's top priority. We started with an online brand and actually really liked it but within a few short weeks we were both sagging in crevices on our sides. He then said that their customer service would call us. I absolutely love this 8-yr-old mattress. I doubt this one will make it to next year and out it goes. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. Don't make the mistake of buying from THE OMF. To show localized store recommendations enter your location. I have since purchased another mattress which is without problems for less money. My partner has not. Sales people we met seemed like fishy used car sales people here in MN. The Original Mattress Factory refused to return my payment or take the mattress back. The Original Mattress Factory's customer service is top notch! These mattresses come in medium, soft (plush), and firm (latex) options. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. (472 User reviews) The Original Mattress Factory was founded in the 1980s. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. We never considered another mattress. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. Perfect delivery people and a great mattress. 3. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. GoodBed's intelligent matching technology, this short quiz will also show you your top matches There were no games or switches at purchase time. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. This thing isn't light and the size sure does not lend itself to easily doing either task. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. They told me they would come check it out. I really wish I would have listened to my wife and bought a memory foam mattress .
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